Terms and conditions
1. Use of services
- You must be at least 18 years old to use our services.
- You agree to provide accurate and complete information when placing an order.
- You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Orders and payment
- All orders are subject to availability and confirmation.
- Prices are subject to change without prior notice.
- Payment must be made in full at the time of placing your order.
- We accept major credit cards and other payment methods as indicated on our website.
3. Delivery
- We will make every effort to deliver your order within the specified timeframe, but we cannot guarantee exact delivery times.
- Delivery may be delayed due to factors beyond our control, such as weather conditions or unforeseen circumstances.
- We are not responsible for orders that are lost or stolen after delivery has been completed.
4. Substitutions
- In the event that a specific candle or product is unavailable, we reserve the right to substitute it with a comparable alternative of equal or greater value.
5. Returns and refunds
- We take pride in the quality of our products. If you are not satisfied with your purchase, please contact us within +01 234 567 7892438 days of delivery to arrange for a replacement or refund.
- Refunds will be issued to the original form of payment.
6. Intellectual property
- All content on our website, including text, graphics, logos, and images, is the property of Candle Shop and is protected by copyright laws.
- You may not use, reproduce, or distribute any content from our website without our prior written consent.
7. Limitation of liability
- In no event shall Candle Shop be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
8. Governing law
- These Terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions.
9. Changes to terms
- We reserve the right to modify or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.
10. Contact us
- If you have any questions about these Terms, please contact us at +66 .
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lunarathai@gmail.com
+66
Phuket, Thailand
We create premium, hand-poured candles using 100% natural soy wax, toxin-free fragrance oils, and genuine crystals — designed to bring light, beauty, and intention into your space. Inspired by nature, energy, and modern rituals, our candles are more than decor — they are tools for self-care, reflection, and connection.
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